Which of the following best describes the term customer contact points? group of answer choices
a. a customer entering a specific franchise
b. a customer looking around a franchise
c. a customer leaving the franchise
d. a customer interacting with a franchise employee

d.a customer interacting with a franchise employee

Explanation:

Customer contact points are avenues through which a company interacts with its customers directly. The modes of interactions include phone calls, written communication, online interactions, or one-on-one customer support.

Many businesses recognize the importance of customer contact points. They invest heavily to ensure that the customer gets a wonderful experience at the contact points.

u = 30

continuing your method

= +

subtract from both sides

= - thus

= -

= ⇒ u = 30