Question 1(multiple choice worth 6 points) (08.02 mc) which of the following describes the during-phase of an interview? complete a sample application, write a cover letter and résumé, and apply for a job make eye contact, speak clearly, be flexible, and stay calm research the company, practice answering typical interview questions, and select an appropriate outfit send a you note, and follow up with a phone call question 2 (true/false worth 6 points) (08.01 lc) hard skills are similar to personality traits like being compassionate, having patience, and working well in groups. true false question 3(multiple choice worth 6 points) (08.02 hc) read the following example cover letter: to ms. march: i was excited to see your opening for a customer support specialist with your it firm, and i hope to be invited for an interview. though i do

Answers:


Question 1)  [B]:  


"Make eye contact, speak clearly, be flexible, and stay calm." 


Question 2)  [B]:  "False".  To the contrary, these mentioned "personality traits" — even if practiced to the point of learning:

"being compassionate, having patience, and working well in groups" —as well as getting along with others, leadership skills, interacting appropriately with supervisors — are examples of "soft skills".  

Examples of "hard skills" include "technical skills" (including knowledge of specific computer programs and how to operate computers), typing proficiency,  ability to read and analyze text, ability to decipher technical writing, ability to writing, knowledge of grammar, knowing how to play an instrument, calculation (mathematical) abilities. 
  

Question 3)  [is incomplete; as is the actual cover letter; so cannot be answered].

Hope this helps!
 Wishing you the best in your academic endeavors!

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