Myles is studying a system to lessen the number of complaints about the Help Desk. He has formally studied the service counter at Wal-Mart, Target and Kohl’s department stores; as well as listened in to complaint phone calls to a hotel booking site. He is trying to see how other organizations work at lessening complaints and also how they handle complaints. This would be what type of analysis?

Complaint processing

Design analysis

Problem analysis

Outcome analysis

Informal benchmarking

4.11 painting a wall (1) prompt the user to input integers for a wall's height and width. calculate and output the wall's area (integer). note that in this case there is a new line after each prompt. (submit for 1 point). enter wall height (feet): 11 enter wall width (feet): 15 wall area: 165 square feet (2) extend to also calculate and output the amount of paint in gallons needed to paint the wall (floating point). assume a gallon of paint covers 350 square feet. store this value in a variable. output the amount of paint needed using the %f conversion specifier. (submit for 2 points, so 3 points total). enter wall height (feet): 11 enter wall width (feet): 15 wall area: 165 square feet paint needed: 0.471429 gallons (3) extend to also calculate and output the number of 1 gallon cans needed to paint the wall. hint: use a math function to round up to the nearest gallon. (submit for 2 points, so 5 points total). enter wall height (feet): 11 enter wall width (feet): 15 wall area: 165 square feet paint needed: 0.471429 gallons

What best describes a career pathway in a lodging career? a worker starts out as an amusement attendant, then becomes a recreation worker, and then becomes a gaming worker within five years. a worker starts out as a bell hop, then becomes a night clerk, and then becomes a hotel manager within five years. a worker starting out as a tour guide, then becomes a travel clerk, and then becomes a travel agent within five years. a worker starts out as a server, then becomes a food preparer, and then becomes a head chef within five years.

Before you record your own voice, you should a. record other people's voices b. warm up and practice difficult names c. listen to your favorite songs d. read a transcript of a good radio news segment