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Assume that your company has just licensed a cloud-based SaaS CRM system. Your boss asks you what needs to be done to make the system operational.
a) Using the SDLC, summarize on one page (i. e. minimum of 500 words) in a Word document the work to do to transform that SaaS CRM into a working IS. You will have to consider all the phases of SDLC.

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