Which two benefits can be expected from KCS adoption if universal Containers wants to implement best practices for its customer support teams and has decided to follow a Knowledge-Centered Support (KCS) methodology? A. A knowledge article life cycle that is implemented correctly the first time and does not need to change.
B. A knowledge article life cycle that evolves based on usage and demand.
C. Reduced issue resolution time
D. Reduced first contact resolution.

What type of slide show is a dynamic and eye-catching way to familiarize potential customers with what your company has to offer? a. ole b. photo album c. brochure d. office clipboard

Which of the following statements is false? a. a class can directly inherit from class object. b. if the class you're inheriting from declares instance variables as private, the inherited class can access those instance variables directly. c. a class's instance variables are normally declared private to enforce good software engineering. d. it's often much more efficient to create a class by inheriting from a similar class than to create the class by writing every line of code the new class requires.

Write a fragment of code that reads in strings from standard input, until end-of-file and prints to standard output the largest value. you may assume there is at least one value. (cascading/streaming logic, basic string processing)