Question 1 :George, a user, is having trouble connecting to network resources, including shared folders on the local network and Internet resources. Yesterday, he was able to connect with no problems. You need to ensure that he can connect to these resources. Which tool should you use FIRST?

Complete Question:

George, a user, is having trouble connecting to network resources, including shared folders on the local network and Internet resources. Yesterday he was able to connect with no problems. You need to ensure that he can connect to these resources. Which tool should you use FIRST?

Group of answer choices

A. ipconfig

B. Device Manager

C. My Network Places

D. Control Panel

A. ipconfig

Explanation:

As a network administrator, to ensure that George can connect to the network resources, shared folders, and internet resources, the tool you should use first is the "ipconfig" in the command line. This is a troubleshooting process that would help to identify the problem and to establish a theory of probable cause.

Since George could connect the previous day without any problem, it is most likely that the TCP/IP settings has been altered. Therefore, to view this settings you'll have to use an ipconfig command.