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In a file-oriented information system, a work file stores relatively permanent data about an entity is created and saved for backup and recovery purposes stores records that contain day-to-day business and operational data is a temporary file created by an information system for a single task

Think about a recent customer service experience - either positive or negative. write a brief summary of that experience. now think about those four characteristics we look for in customer service representatives. how did the representative in your example stack up? write down your answer and give specific examples.

"it security policy enforcement and monitoring" respond to the following: describe how monitoring worker activities can increase the security within organizations. describe the rationale that managers should use to determine the degree of monitoring that the organization should conduct. explain the extent to which you believe an organization has the right to monitor user actions and traffic. determine the actions organizations can take to mitigate the potential issues associated with monitoring user actions and traffic.