Help ma??!! please please

Acomputer has a two-level cache. suppose that 60% of the memory references hit on the first level cache, 35% hit on the second level, and 5% miss. the access times are 5 nsec, 15 nsec, and 60 nsec, respectively, where the times for the level 2 cache and memory start counting at the moment it is known that they are needed (e.g., a level 2 cache access does not even start until the level 1 cache miss occurs). what is the average access time?

You need a quick answer from a coworker. the most effective way to reach your coworker is through a. cloud server b. instant message c. teleconference d. telepresence

Leo is a recruitment executive for a large company. he has identified new labor resource requirements in both the marketing and production departments. what should be his first step in recruiting candidates for the positions? a. conduct background checks of candidates b. make job offers c. arrange interviews d. conduct reference checks e. place job ads on job sites