Alright last question failed rate me as low or high 1-10

Melissa needs to add a topic to an email that she will send to her teacher. choose the name of the field where she should type her topic.

Michael has written an e-mail to his employees that describes a new product special that will be introduced to the customers next week. by taking time to make sure the e-mail is well written, logical, and organized, michael has made sure his message has the characteristics of a) effective communicationb) ineffective communicationc) barriers to communicationd) workplace communication

Match the items with their respective descriptions.