Did my rank get revoked?

What is the first step in creating a maintenance ?

"it security policy enforcement and monitoring" respond to the following: describe how monitoring worker activities can increase the security within organizations. describe the rationale that managers should use to determine the degree of monitoring that the organization should conduct. explain the extent to which you believe an organization has the right to monitor user actions and traffic. determine the actions organizations can take to mitigate the potential issues associated with monitoring user actions and traffic.

Technician a says that a new replacement part is always good. technician b says that sometimes recent repair work will be the cause of a complaint. who is correct? a. both technicians a and b b. technician a c. technician b d. neither technician a nor b