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Me draft a email : "i have received an e-mail from ram (client) stating that few of your team members are being very rude on e-mail and on calls . they do not understand the issue and do not listen to the concerns. sam is completely annoyed with the behavior the team members have showcased . i would want you to do a completely look into the issue and get back to me on the action points.

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Me draft a email : "i have received an e-mail from ram (client) stating that few of your team membe...
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