How to prevent the poor service delivery

that is correct

Explanation:

The main strategies to improve service delivery were found to be increasing citizen participation in the affairs of the local authority and partnership with the community in service delivery, flexible response to service user complaints, offering value for money and ensuring that service users pay their bills on time, .

answer; seasons change because earth tilts on its axis; and the angle of the tilt causes the northern and southern hemisphere to trade places throughout the year;