In a survey of 352 customers, 81 say that service is poor. You select two customers without replacement to get more information on their satisfaction. What is the probability that both say service is poor

hi how are you doing today? if you ever need just tell me

step-by-step explanation:

for this case we must apply distributive property to the following expression:

the distributive property states that:

then, when applying the property we have to multiply the -2 for each term within the parenthesis: