In understanding the conditions under which a person's self-view (or self-concept) changes, which of the following statements is most true?
a. given self-discrepant feedback, self-concept change is the exception, not the rule.
b. given self-discrepant feedback, self-verification is routine—the expected process.
c. self-discrepant feedback must be potent and unambiguous.
d. all of the above

d. all of the above

Explanation:

Self verification is a theory in social psychological that asserts the people who wanted to be known and to be understood by others in a way to the feelings and strongly held beliefs about themselves. This is known as is self-views or self-concepts. When there are conditions where an individual's self-concept changes, it is a mandatory rule to change oneself but an exception when a self discrepant feedback is provided. The feedback provided should be powerful and influential and should clear in sense. Individual tends to check and self verify their beliefs and thoughts when such self-discrepant feedback is provided to them.

Hence the correct option is --(d)