According to Elisabeth Kübler-Ross, people in the phase look for a way out or try to strike a deal when learning about an impending terminal illness.

Bargaining

Explanation:

Elisabeth Kübler-Ross was a Psychiatrist with lots of research works to her name. She was known for her model of the five stages of grief.

According to Elisabeth Kübler-Ross, she described people who are in the Bargaining phase as those who would look for a way out or try to strike a deal when learning about an impending terminal illness or circumstances. This means they are able to make sacrifices and be compromised to get out of any future illness.

answer; i believe the correct answer is customer,manufacturer, service provider,general public ; quality is primarily the responsibility of all all employees in the organization.