In her introduction, Fran said, "There was a time when I thought I would never have a job, a decent life, a boyfriend, or any pleasure in life. But, after working as an intern at Channel 3, I know what I really want to do with my life and that gives me great satisfaction. I encourage you all to become interns, so that you, too, can discover that there is something in life that inspires passion in you . . . that you're willing to work for . . . to work hard for . . . to be successful . . . to be happy." What type of message did Fran effectively use in this introduction