Which of these is a way to be sure that products or services are acceptable to customers

Read the quote about government in iran. “we thought that mr. khatami’s victory was a victory for us as well. the election of a more democratic government seemed to be a bright new beginning . . but within less than a year of the election, the journalists, reformists, and intellectuals began to be persecuted by hard-liners in the judiciary and intelligence ministry . .” —camella entekhabifard, “tehran’s eternal youth,” new york times based on this quote, how does camella entekhabifard feel about the iranian government? a. she supports reforms and was disappointed when they did not come about. b. she supports hard-liners who want the supreme leader to have more power. c. she believes reformers should be silenced to keep iran's government strong. d. she supports a more democratic government but opposes freedom of speech.

Around the third week of a college class, a professor decides she’s had enough, is tired of dealing with bureaucracies, and wants out. so one day, instead of coming to class, she flies to tahiti and sells souvenirs on the beach. if this happened, the college would simply assign a substitute to finish the course. what does this tell you about the nature of the authority wielded by a professor?

The social contact theory states that