When answering the telephone of a suicide hotline, the first step for the counselor is to: ?

You think all professors are uncoordinated, but then you see your social psychology professor make a diving catch down the left-field line at an intramural softball game against the arts department team. you also notice that your professor hits lead-off for the team and is able to score from second base on a ground-out. you maintain your original stereotype of professors as uncoordinated by deciding that this one individual is an exception to the rule because he is a “young professor.” this is an example of

Tracey is a financial planner who received his cfp designation. tracey does not have any other designations or licenses. although tracey's expertise is investment planning, he is anxious to expand his client base and is willing to assist clients with any area of financial planning. over the last month tracey engaged in the following activities with troy, a new client.a. during the initial meeting, tracey collected personal data about troy including the estate planning documents troy had previously executed.b. during the second meeting, tracey recommended the use of a trust to fulfill some of troy's estate planning goals.c. troy called tracey one afternoon and asked if tracey could explain the probate process to him, which tracey promptly did.d. tracey downloaded a copy of a generic will from the internet, filled in troy's information and gave the document to troy to be executed.of the activities above, which would be considered the unauthorized practice of law?

Annie and bart are coworkers. in fact, they share a cubicle wall. recently, they were involved in a fender-bender in the company parking lot. each blames the other for the accident, and the two have stopped speaking. would you advise them to try to settle their dispute through arbitration, mediation, or with a traditional lawsuit? why?