Anyone please inbox me I have some Doubts

Identify which stage of the listening process is occurring in the following scenario. on the way home from school, erik enthusiastically began telling his older brother gunter about an upcoming class field trip to the zoo. gunter looked up after a moment and said, "what? " as he pulled his earphones out of his ears. answers choices:

When will i get refunded for my cancelled subscription?

Malayalm story 'kaalakal'by p.k bhaskaran. can you give the summary or can you say what's the chapter about? someone reply