Agroup leader is speaking to his group about the need to increase productivity. in order to avoid offending the group members, he is being vague and indirect. his comments are met with confused looks. which area of individual competence is lacking

The  knowledge gap  as been recast more recently as a “digital divide”  gap. with the internet and social media many things can be done faster and better. so much faster and better that those that do not have access to them are literally left out of the game. 

To communicate effectively, you must understand the various factors that can affect the exchange of messages and to use communication techniques that are most appropriate for each individual situation.

800 pounds

hope this : )sorry if it doesnt