Explain three factors to consider when communicating with diverse patient groups

Having good communication with the patients or clients assist them in many ways. Good communication helps the clients or the patients to feel at ease, good communication assists the patients or the clients to feel in control, and good communication makes the clients or the patients feel valued.  

However, one has to consider three factors at the time of communicating with diverse patient groups, that is, one should respect the individuality of the people, one should be empathetic, and there is a need to examine one's own value system and connect with the diverse groups in some manner.