Some users are unable to access the Internet form their workstations. A technician runs the ipconfig command on one of the workstations and sees the following: The technician pings 8.8.8.8 and gets no response. Next, the technician pings 192.168.1.1 and gets no response. The technician is able to successfully ping an adjacent workstation but cannot ping the print server on the floor below. Which of the following is the MOST likely cause of the Internet connectivity issue in the office?
a. There is a problem with a router in the office
b. The wireless access point in the area is down
c. The users are not getting correct IP addresses from the DHCP server
d. There is a problem with a DNS server in the office
Answers: 1
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