Andy, who is part of fritz's project team, has been making a mistake repeatedly. instead of submitting his work to fritz for review, as the project guidelines instruct him to do, he has been submitting his work directly to the client when he finishes working on it. this has been creating extra work for fritz. fritz finally says to andy, "i noticed that we've been submitting some work directly to the client before it has been reviewed internally by me. what i would prefer is for you submit your work to me first so that i can ensure that all our deliverables are consistent."