"because upper management must deal with problems that are ambiguous but that could have far-reaching consequences, skills are particularly important for top managers"

because upper management must deal with problems that are ambiguous but that could have far-reaching consequences, CONCEPTUAL skills are particularly important for top managers.

Explanation: As the managers move up on the career ladder, they have to deal with more ambiguous problems that are not clearly defined. They will have to make assumptions and take calculated guesses in additional to having a strong conceptual and fundamental understanding of the problems to help the overall organization in being successful on the long run.

answer; /// i believe that the above statement is ( true ); the firms competencies are its strengths, the firm is likely to have the most success if it focuses on these finding customers whose needs it can meet using these

d,