In which of these instances is the hotel staff member communicating positively?
a.
a restaurant manager greets customers mechanically at the entrance.
b.
a front desk clerk tells guests at check-in that their message did not mention that they wanted a room overlooking the pool.
c.
a busy clerk avoids eye contact with waiting guests.
d.
a telephone operator apologizes for not having the required information, but promises to call the guest back as soon as possible.
e.
a chef responds to a guest’s complaint by stating that no one has ever complained about the quality of the food.

Match the given situations to the type of risks that a business may face while taking credit. 1. beta ltd. had taken a loan from a bank for a period of 15 years, but its sales are gradually showing a decline. 2. alpha ltd. has taken a loan for increasing its production and sales, but it has not conducted any research before making this decision. 3. delphi ltd. has an overseas client. the economy of the client’s country is going through severe recession. 4. delphi ltd. has taken a short-term loan from the bank, but its supply chain logistics are not in place. a. foreign exchange risk b. operational risk c. term of loan risk d. revenue projections risk

Acountry made education free in mandatory up to age 15. it is established 100 new schools to educate kids across the country. as a result, citizens acquired the _ required to work. the school's generated _ for teachers and other staff. in 20 years, to countryside rapid _ and its gdp.

Which of the following tends to result in a decrease in the selling price of houses in an area? a. an increase in the population of the city or town. b. an increase in the labor costs of construction. c. an increase in the income of new residents in the city or town. d. an increase in mortgage interest rates.