The following selected account balances appeared on the financial statements of the franklin company. use these balances to answer the question that follow. accounts receivable, jan. 1 $16,718 accounts receivable, dec. 31 8,513 accounts payable, jan. 1 5,170 accounts payable, dec. 31 9,627 inventory, jan. 1 8,465 inventory, dec. 31 14,817 sales 71,398 cost of goods sold 36,351 the franklin company uses the direct method to calculate net cash flow from operating activities. assume that all accounts payable are owed to merchandise suppliers. determine the cash collections from customers.

Shawn received an e-mail offering a great deal on music, movie, and game downloads. he has never heard of the company, and the e-mail address and company name do not match. what should shawn do?

Lillypad toys is a manufacturer of educational toys for children. six months ago, the company's research and development division came up with an idea for a unique touchscreen device that can be used to introduce children to a number of foreign languages. three months ago, the company produced a working prototype, and last month the company successfully launched its new device on the commercial market. what should lillypad's managers prepare for next? a. increased competition from imitators b. a prolonged period of uncontested success c. a sharp decline in demand for the product d. a difficult struggle to move from invention to innovation

How has apple been able to sustain its competitive advantage in the smartphone industry? a. by reducing its network effects b. by targeting its new products and services toward laggards c. by driving the price for the end user to zero d. by regularly introducing incremental improvements in its products