Hint: to determine whether a scenario is an example of price discrimination, think about whether the market can be segmented into two groups that pay different prices for the same good. scenario price discrimination yes no last-minute “rush” tickets can be purchased for most broadway theater shows at a discounted price. they are typically distributed via lottery or on a first-come, first-served basis a few hours before the show. assume that the theater in question does not hold seats in reserve for this purpose, but rather offers rush tickets only for seats not sold before the day of the performance. most restaurants will supply a free dessert if it is the customer's birthday. assume that this is not specifically advertised by restaurants. grade it now save & continue continue without saving

Read the overview below and complete the activities that follow.apartment complexes often look for ways to recruit new tenants and retain current tenants. although apartment complexes offer the tangible benefit of shelter to their tenants, many apartment complexes also offer additional services to tenants to encourage tenants to stay or to support the rent prices. the following scenario identifies the several service gaps of a company that runs an apartment complex as well as solutions for reducing these service gaps.concept review: customers have certain expectations about how a service should be delivered. a service gap occurs when the delivery of a service fails to meet customer expectations. there are four types of service gaps: knowledge gap, standards gap, delivery gap, and the communications gap. it is important for marketers to identify these gaps and develop strategies for minimizing them.match the example or solution to the appropriate service gap category.1. wait for repairs 5. train employees well2. understand expectations 6. incentives for tenants3. do not overpromise 7. family movie night4. empower employees 8. delayed lawn careservice gap example solutionknowledge gap standards gap delivery gap communication gap