Most of the year was "library-like" in the textbook department, according to marilyn copp, the department manager. but the two weeks after labor day and the second two weeks of january were quite the opposite. she explained: "semester start-ups put enormous pressure on us. last semester, in the twelve 9
a. m. to 9 p. m. workdays of those two weeks, we served 21,600 customers. i must admit, we didn't serve them all as well as i'd have liked. i am hoping to do much better in january."

The dollar value generated over decades of customer loyalty to your company is known as brand equity. viability. sustainability. luck.

Kiona co. set up a petty cash fund for payments of small amounts. the following transactions involving the petty cash fund occurred in may (the last month of the company's fiscal year). may 1 prepared a company check for $350 to establish the petty cash fund. 15 prepared a company check to replenish the fund for the following expenditures made since may 1. a. paid $109.20 for janitorial services. b. paid $89.15 for miscellaneous expenses. c. paid postage expenses of $60.90. d. paid $80.01 to the county gazette (the local newspaper) for an advertisement. e. counted $26.84 remaining in the petty cashbox. 16 prepared a company check for $200 to increase the fund to $550. 31 the petty cashier reports that $380.27 cash remains in the fund. a company check is drawn to replenish the fund for the following expenditures made since may 15. f. paid postage expenses of $59.10. g. reimbursed the office manager for business mileage, $47.05. h. paid $48.58 to deliver merchandise to a customer, terms fob destination. 31 the company decides that the may 16 increase in the fund was too large. it reduces the fund by $50, leaving a total of $500.

What has caroline's payment history been like? support your answer with two examples