The industrial organization (i/o) model of above-average returns:
a. puts emphasis on the external environment, which plays a role in determining a company's ability to achieve above-average returns.
b. concentrates on the unique resources and capabilities of a firm to direct its strategic management process.
c. is a new approach to strategic management that emphasizes technological advancement.
d. is critical to competing in the global economy and the information age because of its emphasis on organizational development.