Sara works in the it department for a large retail store. she has been testing a theory about why an error message keeps popping up on a coworker’s computer when he tries to start windows. she has hit a wall and doesn’t know where to look next. sara feels very frustrated with the problem. what should sara do to work out the solution?

Sara must take a break and come back later.

Explanation: Have you ever struggled with hard problem and found that no matter how much you tried to figure it out, the answer just won’t come to you? This is an all-too-common problem for scientists, philosophers, mathematicians, novelists, musicians, and countless intellectuals alike. But as anyone who wrestles with creative/intellectual problems on the regular will tell you, the solution to a tough problem will often come at a time when they are not focused on the problem directly. To the contrary, solutions to problems often come when they are doing completely unrelated, like taking a walk or in the shower. Working for long stretches without breaks leads to stress and exhaustion. Taking breaks refreshes the mind, replenishes your mental resources, and helps you become more creative. Problem-solving may seem straightforward at first glance, but there are many employees who stumble over one or more of the critical steps, failing to successfully resolve workplace issues. Successful problem-solving requires several important skills that will help you proceed efficiently from identification to implementation.

so i don't know what video you're talking about, but here's some stuff steve jobs gave as advice.

- love what you do.

- the worst thing that could happen might turn out to be the best thing that could happen.

- follow your heart and trust it knows where it's going.