Allen is in the marketing department of a midsize firm that develops and sells communications systems. he is proud of the human resource area in the company that provides the firm with excellent employees. allen himself really enjoys his work, but he knows the work of hr create an operational advantage for the firm because of all the following except
a. the company provides products with a high perceived value.
b. it is easier to communicate with and inspire the customer if the employees believe in what the firm is doing.
c. customers appreciate the kind of service that knowledgeable employees provide.
d. building customer loyalty depends on a committed workforce.
e. employees play a major role in the success of the firm.

You are an employee of an u.s. firm that produces personal computers in thailand and then exports them to the united states and other countries for sale. the personal computers were originally produced in thailand to take advantage of relatively low labor costs and a skilled workforce. other possible locations considered at that time were malaysia and hong kong. the u.s. government decides to impose punitive 100% ad valorem tariffs on imports of computers from thailand to punish the country for administrative trade barriers that restrict u.s. exports to thailand. how do you think your firm should respond? what does this tell you about the use of targeted trade barriers?

The treasurer for pittsburgh iron works wishes to use financial futures to hedge her interest rate exposure. she will sell five treasury futures contracts at $139,000 per contract. it is july and the contracts must be closed out in december of this year. long-term interest rates are currently 7.30 percent. if they increase to 9.50 percent, assume the value of the contracts will go down by 20 percent. also if interest rates do increase by 2.2 percent, assume the firm will have additional interest expense on its business loans and other commitments of $149,000. this expense, of course, will be separate from the futures contracts. a. what will be the profit or loss on the futures contract if interest rates increase to 9.50 percent by december when the contract is closed out

Personal financial planning is the process of creating and achieving financial goals? true or false