Juanita, an operation manager, has been assigned to train a group of older employees in the logistics department. she has to train them to use new computer software. she begins by reminding them that they were quick in learning the old software. juanita is trying a. increase the employees’ self-efficacy b. deter the expectancies of the employees. c. create motor reproduction d. raise the valence of the behavior

a. Increase the employees’ Self - efficacy

Explanation:

Self - efficacy -

It is the confidence or the belief that the ability of a person to accomplish a task via the the potential and hard work .

Similarly ,

Juanita , being the operation manger tries to motivate the employees , in order to take out the best and encourages them to perform well in the given task .

hence , the correct answer from the information given in the question is  a. Increase the employees’ Self - efficacy .

a and c

explanation:

answer///ability to capture the attention of users;