Challenge tasks after you complete the practice tasks, you learn about new developments at game technology. the marketing group added a new data analyst position to provide it support. the new person will track customer response times, prepare contact management plans for sales reps, and develop customer satisfaction surveys. marketing also decided to update customer categories. critical thinking challenge: tasks page the potential and former categories are not affected. the new categories are silver, which replaces the active category; gold, which replaces the preferred category; and platinum, which includes any customer whose orders total at least $1,000 in the last 24 months. task 1. draw a new version of the use case diagram that adds the new marketing technician. task 2. draw a state transition diagram that shows the new customer categories and the conditions for each category.