Gannon enterprises is in the midst of a major strategic change. to lessen resistance from some of thesenior managers who are opposed to the change, the company has offered early retirements so that the managers can avoid having to experience the change effort. which technique for reducing resistance to change does this bestdescribe? a. facilitation and supportb. participationc. negotiationd. coercion

Sue peters is the controller at vroom, a car dealership. dale miller recently has been hired as the bookkeeper. dale wanted to attend a class in excel spreadsheets, so sue temporarily took over dale's duties, including overseeing a fund used for gas purchases before test drives. sue found a shortage in the fund and confronted dale when he returned to work. dale admitted that he occasionally uses the fund to pay for his own gas. sue estimated the shortage at $450. what should sue do?