At some point, everyone will have to deliver bad news. the bad feelings associated with this type of message can be alleviated if the receiver knows the reason for the bad news, feels the news is revealed sensitively, thinks the matter is treated seriously, and believes that the decision is fair. when applying these strategies, make sure to follow the writing process and determine whether to use a direct or an indirect pattern in your message. determine what strategy should be used in the following situation. you are demoting an employee to avoid laying them off.

Hello Mr X I'm Tom from Human Resources. I heavily appreciate yor effort in your current job.

The current overall performance for your division is lacking behind, thus the return aren't as expected and some changes are needed in order to go back on track.

There will be demotion and layoff in the subsequent days based on the board decision.

The good news for you Mr X is that you will be part of the division in the future but, from a different role. This do not implies you won't return to this or position in the future. We evaluate that is better for the company as a whole to get your skills applied when most are needed. We will mantain contact in the future.

hanks for your time.

Explanation:

First, we introduce ourselve and thanks the employee for working in the company and recognize his work.

Then we explain a bit the current situation and then, proceed to give the notice. We present the choise we have, fire him or demotion, and tell the option as a good rather than bad.

Finally, we give a morale boost and hope for the best.

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