Business, 31.10.2019 07:31 lilycastillo15
Which of the following statements is true? dimensions of product quality tend to make reference to the product itself. durability refers to how often a product fails. conformance refers to how fast a product could be repaired so we can it again. there is a general agreement on the number of dimensions of service quality. walter shewhart invented the bell-shaped curve and its mathematical characteristics.
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Which of the following statements is true? dimensions of product quality tend to make reference to...
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