Customer relationship management (crm) can be used to:
a. merge all demographic-based segments of markets.
b. encourage the production of standardized goods for all customers to reduce manufacturing costs.
c. identify which transactions are likely to be fraudulent.
d. firms gain competitive advantage by making counterfeit knock-offs of genuine products.

A) merge all demographic-based segments of markets.

Explanation:

Consumer relationship management (CRM) systems include market segmentation and analysis. The amount of information that can be gathered about existing or potential clients is enormous and CRM software helps the company to make sense of such huge data and makes it useful also. Good information that is useless is no good at all.

answer: b) the us is the leading importer but not the leading exporter.

extra info:

the u.s is the largest importer but it is not the largest exporter as china sits on the top of the table when it comes to leading exporters.

but u.s is not far from first,

they rank in 2nd globally as the worlds largest exporter.

happy to

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administrative jobs normally have someone answering phone calls and scheduling appointments, filing patient or customer information, making sure the front of the office looks nice to those who enter the building. administrative jobs can also include making sure the manager has everything they need for meetings, making delivers and much more. administrative jobs are important to most businesses as are customer service focused as they are often one of the first impressions a consumer sees of a business.