Afinancial services firm routinely processes a large volume of account change requests. a lean six sigma team wants to understand the resources required to maintain a maximum target cycle time of 16 hours. when demand fluctuates, personnel can be reassigned temporarily to increase the rate of processing. if the normal processing rate is 2 per minute, what should the maximum items in process (queue) before reassigning resources? a) 16b) 32c) 120d) 960e) 1920

E) 1920

Explanation:

The computation of  the maximum items in process is shown below:

=  Number of maximum target cycle time ×  normal processing rate per minute × number of minutes in one hour

= 16 hours × 2 × 60 minutes

= 1,920

Simple we multiply the all items which are given in the question, so that the accurate value can come i.e maximum target cycle time, normal processing rate per minute and the number of minutes in one hour

1: b     the use of non-standard grammar

2: c     strong and willful.

its correct i took the test have a nice day: )