Business law: cecilia is a hair stylist. a customer threatened to sue cecilia because her hair turned green after cecilia worked on it. cecilia knew that the customer's hair was damaged, but that she told the customer that odd results could result from any dye attempt and had her sign a contract that she released cecilia from all liability and would not sue. the customer sued anyway. what type of agreement did cecilia have the customer with green hair sign?

Draw a flowchart for a process of interest to you, such as a quick oil-change service, a factory process you might have worked in, ordering a pizza, renting a car or truck, buying products on the internet, or applying for an automobile loan. identify the points where something (people, information) waits for service or is held in work-in-process inventory, the estimated time to accomplish each activity in the process, and the total flow time. evaluate how well the process worked and what might be done to improve it.