Hyatt hotels has installed automated check-in machines at some of its hotels. to check in and get a room key, guests insert a credit card into the machine. a guest using hyatt hotels' automated check-in machine is playing the role of a: customer mix manager competitor productive resource contributor to quality and satisfaction recruiter

Ancho corp. is an automobile company whose core competency lies in manufacturing petrol- and diesel- based cars. the company realizes that more of its potential customers are switching to electric cars. the r& d department of the company acquires competencies in developing electric cars and launches its first hybrid car, which uses both gas and electricity. in this scenario, ancho is primarilya. leveraging new core competencies to improve current market position. b. redeploying existing core competencies to compete in future markets. c. unlearning existing core competencies to create and compete in markets of the future. d. building new core competencies to protect and extend current market position