1.competing 2. avoiding 3. compromise 4. accommodating 5. collaborating

match each term with the scenario

• todd was very focused on achieving his goal. you noticed that he kept reminding the employees in the meeting that he was officially in charge and had the authority to make their work lives difficult if they didn’t cooperate.

• emma and julie spent a really long time in the conference room. both came prepared to fully explain their opinions and suggestions. both listened intently to the other’s requests and they were able to find a solution.

• ryan and tim spent a fair amount of time working through their differing opinions on their project. in the end, one gave a few concessions to the other in order to make it work.

• it is obvious to you that lauren doesn’t like conflict. you heard the others mention that she rescheduled this meeting several times – they think she did it to get around the confrontation of it all.

• jenny seemed to pick up on the fact that her coworkers felt passionately about doing things a certain way. even though she may have initially disagreed, she changed her mind relatively quickly in the meeting.