Which of the following does not describe the theory of operant conditioning?
a. successful organizations build employee excitement by focusing on negative reinforcement.
b. rewards are important for encouraging employees to repeat desired behaviors and discontinue undesirable ones.
c. if not designed appropriately, reward systems can create undesirable and unintended results.
d. successful organizations build employee engagement by focusing on positive.

Carey company is borrowing $225,000 for one year at 9.5 percent from second intrastate bank. the bank requires a 15 percent compensating balance. the principal refers to funds the firm can effectively utilize (amount borrowed − compensating balance). a. what is the effective rate of interest? (use a 360-day year. input your answer as a percent rounded to 2 decimal places.) b. what would the effective rate be if carey were required to make 12 equal monthly payments to retire the loan?