To make low-profit customers more profitable the abc bike shop-
a) sends birthday greetings to its best customers and gives them discounts on merchandise.
b) has a club for its regular customers, organizing cycling events and parties for them.
c) allows existing customers to upgrade to a newer model by trading in their older model.
d) though it previously offered free delivery, now charges for deliveries made outside the city.
e) encourages customers to send in their suggestions for product improvement.

Acontractor was awarded a purchase order for commercial items for $1.5 million under the authority of far subpart 13.5. the purchase order was issued in november 2010 and containedall applicable clauses that were current as of the date of the purchase order. under the purchase order, the contractor is required to comply with a small business subcontracting plan that contains all of the required elements. which of the following is true? a.the contractor must submit a standard form 294, subcontracting report for individual contracts. b.the contractor must submit an individual subcontracting report through the electronic subcontracting reporting system (esrs). c.the contractor may submit either an sf 294 or report its subcontracting through esrs. d.the contractor is not required to submit any subcontracting reports.