Michael is a salesperson for a company that manufactures television sets. he begins his sales presentation with a prospect by telling him that he was recommended by the prospect's friend, vincent. michael tells the prospect, "vincent said that you were interested in buying a television set with state-of-the-art technology. our firm has just about the right type of television sets that could cater to your needs." in this case, michael is using the opening to get the attention of his prospect.

How does knowing about supply and demand

As a project manager for a large construction company, shaun decided to make the performance appraisal process as painless as possible for his crew. he spent a considerable amount of time creating performance standards he felt were reasonable, and after six months' time, he scheduled individual appointments with each worker to discuss strengths and weaknesses and areas that needed improvement according to the standards he privately set. some employees were sent to vestibule training, and one even got a promotion with additional compensation. what did he fail to do correctly

The different concepts in the architecture operating model are aligned with how the business chooses to integrate and standardize with an enterprise solution. in the the technology solution shares data across the enterprise.