Mr. henshaw, ceo of mba bank, decides that the organization needs to provide more convenient service to customers. he decides to increase the bank’s service hours from 8 hours a day, monday through friday, to 12 hours a day, plus 8 hours a day each weekend day. he has his assistant compile a report that gives data on how the number of open hours of many banks is correlated with their customers’ satisfaction, and presents the data to his executive committee. what stage of lewin’s change process is mr. henshaw operating in?

Due to rapid employee turnover in the accounting department, the following transactions involving intangible assets were improperly recorded by bridgeport corporation. 1. bridgeport developed a new manufacturing process, incurring research and development costs of $195,600. the company also purchased a patent for $45,200. in early january, bridgeport capitalized $240,800 as the cost of the patents. patent amortization expense of $12,040 was recorded based on a 20-year useful life. 2. on july 1, 2017, bridgeport purchased a small company and as a result recorded goodwill of $52,000. bridgeport recorded a half-year’s amortization in 2017, based on a 20-year life ($1,300 amortization). the goodwill has an indefinite life. prepare all journal entries necessary to correct any errors made during 2017. assume the books have not yet been closed for 2017.