Business, 16.12.2019 20:31 lanaiheart7
The attitudes that ryan's customers develop after they have purchased his yearly lawn care service will determine whether or not they renew the following year. therefore, he makes sure that his lawn-care specialists are neat and professional and that they keep the customers’ yards well-maintained. which dimension of service quality does this action exemplify? a. tangibles
b. reliability
c. assurance
d. empathy
e. responsiveness
Answers: 2
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