High-value-added and low-value-added activities mined the activities of a nurse, including the following: the lindex general hospital has deter-

a. report for duty and review patient charts
b. visit each patient and take her/his temperature
c. update patients’ records
d. coordinate lab and radiology works
e. wait for the attending physician to arrive
f. accompany attending physician
g. explain treatments to patients
h. call kitchen to have the wrong meal tray replaced
i. perform cpr required classify each item

answer; empowerment and collaboration;

administrative jobs normally have someone answering phone calls and scheduling appointments, filing patient or customer information, making sure the front of the office looks nice to those who enter the building. administrative jobs can also include making sure the manager has everything they need for meetings, making delivers and much more. administrative jobs are important to most businesses as are customer service focused as they are often one of the first impressions a consumer sees of a business.