Brandon is mark’s manager. when the leader of mark’s team leaves, mark is given additional responsibilities as acting team leader. brandon wants him to take the team in a new direction. however, the company does not give mark a raise or promise of a bonus. what mistake has brandon, the change agent, made?
1. brandon had a lack of tact.
2. brandon had poor timing.
3. brandon failed to legitimize change.

73. calculate the weighted average cost of capital (wacc) based on the following information: the equity multiplier is 1.66; the interest rate on debt is 13%; the required return to equity holders is 22%; and the tax rate is 35%. (a) 15.6% (b) 16.0% (c) 15.0% (d) 16.6% (e) none of the above

Gwen, a manager at exude apparels inc., received a message from a customer requesting a replacement for a purchased pair of shoes. exude apparels has a clearly stated no-return policy. gwen responded to the customer denying the request in a tactful and clear manner. despite this, the customer submitted a second request. in this scenario, which of the following is an appropriate response to the second request?

Richard is one of the leading college basketball players in the state of florida. he also maintains a good academic record. looking at his talent and potential, furman university offers to bear the expenses for his college education.