When the top management of mason's firm made it mandatory for all product managers to undergo skills training, he told his superior that he would be uncomfortable with the process. he added that he was certain of not being able to cope with the new developments. in this instance, mason is demonstrating

Resistance to change.

Explanation: Resistance to change is the reaction exhibited by an individual or a group when they sense that a new system of approach is likely to be adopted in the way things are done where they are.

Resistance to change can be very minimal in an organization if the right change management strategies are employed so that the change can easily be adopted. Implementing change within an organization must be hassle free or be at the minimal level.

The following change management strategies must be considered.

•Change must be implemented in stages not at once.

•It must not threaten worker's security or security of those who will experience the change.

•The opinion of those whom the change will have effect on must be considered.

• Training will help employees adapt to change faster and with boldness.

Basically there are 3 types of resistance to change.

1. Logical resistance.

2.Sociological resistance.

3. Psychological resistance.

explanation: doctrine of respondeat superior is a legal doctrine that is commonly used in tort. this principle makes an employer or principal legally responsible for the wrongful acts done by an employee or agent, if such acts occur within the scope of the employment or agency.

the correct answer is economics is a game without winners or losers.

unlike sports or games economic is a game without losers or winner rather it is a game where everyone wins. parties of business doing businesses exchange money with each other and hence exchange is done on the basis of goods. one party takes the goods and other sales it so there is winner on both sides. each party values more highly the good it gets than the good it gives up. both sides exchange only because both intend to increase their value. so there is no concept of lose or win.