Business, 28.12.2019 00:31 skyless

You are studying a medium-sized service company. you find that joe, a customer service representative, has been doing his job for five years. he takes about 200 customer calls a day and customers with their product questions. bridgette, the ceo, has been with the company about three years and is in the process of making its structure more organic and flexible. between bridgette and joe is fred, who conveys management's decisions and policies to joe and bridgette stay in touch with the several hundred 'joes' who work in customer service. sally is the corporate attorney and works with bridgette on corporate legal matters. joe is part of the of his organization.

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